Frequently Asked Questions

How do I receive my game key?

Your key is delivered to the email address associated with your account immediately after payment is confirmed.

What payment methods do you accept?

We accept major cards, PayPal, and crypto through our secure checkout, powered by Stripe.

What if my key doesn't work?

Contact us within 72 hours of delivery via the Contact page with proof of the issue, and we'll provide a replacement key or a full refund.

Can I get a refund?

See our Return Policy for full details — in short, refunds are available before a key is revealed, and for defective keys after.

How do I use a discount code?

Enter it in the discount code field in your cart at checkout. See Discounts for more.

How do I become a seller?

Sign up and choose "Seller" during onboarding. Your application is reviewed by our team before you can list products.

Is it safe to buy here?

All sellers and keys are verified before a listing goes live, and payments are processed securely — we never see or store your card details.